At Fireball Workwear, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your FR gear, we offer a 30-day return policy.

What can be returned?

  • You can return unworn, unwashed, and undamaged FR clothing within 30 days of purchase.
  • Original tags must be attached.
  • Items purchased on sale or clearance are final sale and cannot be returned.

How to return an item:

  • To initiate a return, please contact us through our contact form [link to contact form]. Be sure to include your order number and the reason for your return.
  • A customer service representative will provide you with further instructions on how to return your item(s). Please note, we do not accept returns without prior authorization.
  • You are responsible for the cost of return shipping.
  • We recommend using a trackable shipping method for your return.

How soon will I receive my refund?

  • Once we receive your returned item and verify it meets our return policy criteria, we will issue a full refund to your original payment method within 5 business days.
  • You will receive a notification email confirmation once your refund has been processed.

Exchanges:

  • Unfortunately, we are not currently able to process exchanges at this time. If you would like a different size or item, you will need to return your original item and place a new order.